Pew Research Center estimates that more than 60 million Americans are at least 65 years old. Due to the rising senior population, more people than ever are in need of assisted living, nursing care and other related services.

A Place for Mom aims to connect seniors and the ones they love with the resources they need to stay healthy and happy. Check out our A Place for Mom review to find out how your family can benefit from its offerings.

What Is A Place for Mom?

With more than 400 local experts in cities throughout the United States, A Place for Mom is a senior living referral service. Connecting with a local advisor gives you an opportunity to get unbiased recommendations from someone who understands the senior living landscape in your specific area.

Local advisors aren’t paid based on their recommended services, so they have no incentive to suggest one senior living service over another. Instead, they provide recommendations based on what’s best for seniors and their loved ones.

How Does the Service Work?

Every senior’s needs are a little different, but the process of working with A Place for Mom is the same for everyone. First, you connect with an advisor in your area. Your advisor will ask several questions to determine the best way to proceed. For example, you have to provide information about your finances to help the advisor find a service that fits your budget.

Next, you receive a tailored list of recommendations. Remember, A Place for Mom advisors don’t get paid based on what they recommend. If there’s a recommendation on your list, it’s because your local advisor sincerely believes it’s a good match for your needs.

Finally, your advisor remains available to answer questions and provide additional guidance. For example, if you tour two facilities, your advisors can help you determine which one is a better fit. A Place for Mom advisors also help with scheduling tours and planning your upcoming move to a senior living facility.

Benefits of Using the Service

Group of elderly people playing bingo and looking happy

A Place for Mom is helpful for anyone who needs to research senior living options and choose the best one, from senior citizens to family caregivers. The main benefit of using the service is that it’s convenient. If you try to do everything on your own, you may spend hours identifying potential service providers, reading reviews and comparing one facility to another. When you sign up with A Place for Mom, your local advisor handles the research for you.

Another benefit of using A Place for Mom is that your advisor has in-depth knowledge of your service area. Many referral services are located in large cities, so you may have to talk to an agent who lives several hundred miles from you and isn’t familiar with the services and amenities available in your vicinity. That’s not the case with A Place for Mom.

Finally, A Place for Mom provides ongoing support to seniors and their loved ones. Many referral services simply provide a few referrals and disengage from the process, but your A Place for Mom advisor will stick with you until you’re ready to choose a senior living facility. Your advisor can also answer questions and help you assess your options, ensuring you pick just the right facility for your needs.

How Much Does A Place for Mom Cost?

It costs nothing to use A Place for Mom’s services. Even though your advisor provides personalized advice and support, A Place for Mom doesn’t get paid unless you enter one of its recommended senior living facilities or hire a recommended home care provider. The funds come from the service providers in question, not from seniors and their families.

A Place for Mom Review: The Bottom Line

Overall, A Place for Mom has favorable reviews from seniors who’ve used the service to better understand their care options. Working with a local advisor costs nothing, making it easier to find the right senior living facility, no matter how big or small your budget is. Advisors also have local knowledge, ensuring that you find a senior living facility or an in-home care provider who meets your physical, emotional and financial needs.

However, you should know that A Place for Mom was involved in a class-action lawsuit in 2017. The plaintiffs allege that A Place for Mom violated portions of the Telephone Consumer Protection Act by failing to inform users that agents engaged in robocalling. Although A Place for Mom offered to settle, a court rejected the proposed settlement agreement, so the lawsuit is still in progress.

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